Marketing with AI

B2B Marketer Rebecca Caroe sat down with with Copyright Licensing New Zealand’s CEO, Sam Irvine, to explore AI’s roles in marketing. Their discussion uncovered two key applications; using it internally to manage processes as organisational AI, and secondly, for external outputs like campaigns and marketing material creation.


Good and Bad Actors

Sam acknowledges the time saving benefits of AI and he warns that many LLM training sets were created with scraped data taken without permission. He notes some legal cases in USA and Europe currently challenging this – Books3 which has 200,000 books pirated from the internet has been taken down after a  law suit.

The days of tech startups seeking forgiveness not permission are over.

New Zealand has a cross-party political group looking at AI right now but there aren’t yet any legal cases being heard.

Sam’s advice to marketers

Be careful about which tools you choose to use – are they ethical and responsible?

Nvida and Adobe have licensed all the images they use from Shutterstock and other photo libraries. The original creator is paid when you use their AI generated images.

A closed AI is one developed internally and trained on the organisation’s own data. 

An open AI uses public data. 

Three risks of using open AI

1. Your input data will be added to the training set. Is this confidential information that you are authorised to put into the public domain? Sam warns against adding client data into an open AI system.

2. The output you get could include copyright material taken from the LLM training set which could put you into the courts.

3. You might get an answer which is wrong. Be careful around fact checking those outputs. 

As the data sets are being withdrawn, the information used by open AI models is now getting older and less relevant. It’s incumbent on all of us marketers to use AI in the right way and embrace it while protecting ourselves and our clients.

Copyright NZ has courses on copyright, contracts and agreements including AI. Visit www.copyright.co.nz for more information. 

Watch Rebecca’s 12 minute interview with Sam Irvine here:

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About Rebecca Caroe

Rebecca Caroe is a B2B marketer and copywriting specialist.

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