Agency land is a fast-paced, ambitious and challenging place to be. Insight Creative founder Mike Tisdall discusses what his agency did differently as it celebrates its 50th birthday this year.
If you spend long enough in the creative industry, you begin to notice a pattern. Creative agencies appear with energy and ambition, gain attention, win work, and then, quietly or suddenly, they’re gone. Some close, some merge, some sell and some survive in name only. Very few last.
That’s not a criticism. It’s the reality of an industry that rewards momentum, novelty and confidence, but often struggles with restraint, continuity and long-term thinking.
Over the past 50 years, I’ve watched many creative agencies rise and fall. The reasons vary, but the underlying causes are remarkably consistent.
Recognition over relevance
One of the most common reasons is ego. Creative businesses are often built around strong personalities and strong points of view. That can be a strength early on, but over time ego becomes expensive. It clouds judgement. It prioritises recognition over relevance. It encourages decisions that feel good in the moment but weaken the business over time.
Closely related is the chase for fame. Awards, profiles, attention, growth for growth’s sake. None of these are inherently bad, but when they become the goal rather than the by-product of good work, priorities shift. Trust erodes quietly, and clients eventually feel it.
Another factor is impatience. Agencies can become reliant on short-term wins, where campaigns end, teams move on and relationships reset. That can create excitement, but it also makes businesses fragile. When the market turns, there’s not much to fall back on.
The mirage of acquisition
There’s also the question of independence. Many agencies reach a point where selling feels like success. Sometimes it is. But acquisition almost always comes with trade-offs. Decision-making shifts, incentives change, and culture becomes harder to protect. What made the agency distinctive can erode faster than anyone expects.
None of this happens overnight. It happens gradually, through a series of small decisions that make sense in isolation but pull the business off course over time.
Looking back, the difference for us was not a single bold move, but a set of consistent choices. We tried to put stewardship ahead of self-promotion. To build trust rather than chase attention. To value long-term relationships over short-term wins.
That meant saying no more often than yes. It meant growing at a pace we could sustain. It meant keeping the business independent so decisions could be made in the interests of clients and staff, not external owners. And it meant accepting that longevity would never be guaranteed, only earned, year after year.
Quiet choices shape long outcomes
I don’t believe there’s a formula for lasting 50 years in this industry. But I do believe there are patterns that increase the odds.
Clarity over cleverness. Trust over hype. Stewardship over ego. And a willingness to play the long game, even when the short game looks more tempting.
Those choices aren’t glamorous. They don’t attract headlines. But over time, they compound.
And in an industry where so much is fleeting, compounding turns out to matter.
